Karir

We’re on a mission to revolutionize the offline home cleaning services with technology.

One application to fulfill your home needs. Join us and find the roles that match with you!

What we offers to you:

  • Remote working policies
  • Employee benefits free monthly okhome services
  • Private insurance covering inpatient, outpatient and dental
  • Employee personal growth facilities from online course, books, e-learning and etc
  • Laptop Ownership Program
  • Monthly competitive incentives
And most of all chances to work with rockstar team to contribute and make an impact to the society by building application to fulfill customer needs and create job for blue collar level :)

View Open Positions

Open Positions

Marketing

You will be leading all the marketing-related matters in OKHOME and the foundation of marketing, including proper brand strategy & nationwide promotion and campaign.

We believe good marketing needs to be connected to sales performance especially in the early days of a startup. So this position requires an understanding of quantitative analysis as much as qualitative.

What will you do?
  1. Lead marketing team to achieve marketing goals which align with company vision & mission.
  2. Lead and manage the marketing team to make sure all marketing 360 activities are on track and in a timely manner.
  3. Oversee performance and dealing with external to align marketing communication strategy
  4. included partnership, collaboration and media relations.
  5. Managed various marketing campaign from ATL, BTL, Branding, and all digital marketing channels included email, push notifications, SMS, and social media.
  6. Developed and implemented offline and online marketing strategy, partnership & campaign activity.
  7. Ensure operations of the marketing and lead acquisition is on track to support the growth of the company.
  8. Planning & managing the marketing budget & resources and execution plan.
  9. Redefining the OKHOME brand identity & customer value based on market condition.
We’re looking for someone who...
  1. Has 6+ years of experience in the marketing field.
  2. Passionate in marketing especially in the hospitality or tech sector and finds positive on OKHOME's mission.
  3. Has experience in marketing data analysis tool (ex: Google Analytics, App Lift, etc).
  4. Has done A/B test making on decision.
  5. Has logical thinking and who can explain what their thoughts well.
  6. Had successful experience of brand creation, which is planned & led by you.
  7. Had successful experience of the nation-wide campaign leading
  8. Has experience in beginning stage startup to growth stage.
  9. Able to understand well about OKHOME's customer who is usually top 20% indonesian by earnings.
  10. Has experience in 'Growth Hacking'.
  11. Able to lead the marketing for the nationwide campaign after expansion to other cities & proper branding strategy considering our market presence.

Human Resource

What will you do?
  1. Plan, execute, implement and support the employer branding initiatives on social media platforms.
We’re looking for someone who...
  1. Undergoing undergraduate/ post-graduate degree majoring in Communication, Public Relations, Marketing or equivalent.
  2. Minimum commitment of 3 months.
  3. Proven portfolio in creative, social media, writing, blog and similar platform.
  4. Preferably based in Jakarta.
  5. Please send in your **portfolio** together with your CV.

Engineering

What will you do?
  1. Design and Develop the application in OKHOME.
  2. Write clean code, unit test and documentation of every feature.
  3. Do code review before merging code to master.
  4. Keep researching new technologies to upgrade the application capabilities and software development process.
We’re looking for someone who...
  1. Bachelors' degree in Computer Science or equivalent from a reputable university.
  2. Passion in software engineering, application development, or systems development.
  3. Good understanding on algorithm, data structure, and design pattern.
  4. Good understanding on HTTP protocol.
  5. Understand basic security.
  6. Experience in software development before min. 1-3 years.

What will you do?
  1. Take ownership of customer issues reported and see problems through to resolution.
  2. Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  3. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  4. Provide prompt and accurate feedback to customers.
  5. Ensure proper recording and closure of all issues.
  6. Prepare accurate and timely reports.
  7. Document knowledge in the form of knowledge base tech notes and articles.
  8. Troubleshooting Hardware and software.
  9. Follow the SLA for issues with respect to the severity.
We’re looking for someone who...
  1. Bachelors' degree in Computer Science or equivalent.
  2. Proven working experience in enterprise technical support, IT support or as a technical engineer.
  3. In-depth knowledge in the product that the technician is supporting..
  4. Strong problem-solving skills.
  5. Have a good written and verbal communication skills.
  6. Shifting including weekend.

Product

You will be responsible for owning the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities.

What will you do?
  1. Lead a cross-functional team, partnering with other departments to ship high impact capabilities and product improvements driving efficiency.
  2. Define, track and report on key product, business and customer metrics.
  3. Seek product ideas and feedback, gather requirements, write specs, create wireframes and workflows.
  4. Do a continuous research, both online and offline, to understand customer problems and identify and iterate on solutions.
  5. Define clear and well-scoped requirements documents that are easily understood by technical and non-technical audiences.
  6. Collaborate with internal stakeholders in support, marketing, operations, and business to develop go to market strategy, product messaging and training for a successful launch.
We’re looking for someone who...
  1. A Bachelor’s / Masters or an equivalent degree, preferably in IT/IS engineering.
  2. 2+ years of experience working as a product manager, ideally working on consumer-facing. Additional experience as a product analyst or data scientist or software engineer is a plus.
  3. Independent and curious, you set your own targets, ask for help when you need it and are always looking to learn something new.
  4. Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project. Fluency with numbers is a must.
  5. You are comfortable to give a very high view of the roadmap and also simultaneously you are comfortable with talking about the details of finer nuances in the product.
  6. You are comfortable with a research job to define the problem statements and getting in the depth of problem areas.
  7. You’re passionate about your customers and always bring questions back to what will serve them best.
  8. Having fairly english proficiency is a plus.
  9. Ever using an agile development methodology is a plus.

What will you do?
  1. Responsible for helping define and drive the future of our products.
  2. Reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies.
  3. Responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data.
  4. Helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.
We’re looking for someone who...
  1. 2+ years working as a UX researcher in a fast-paced environment.
  2. Experience planning and executing research.
  3. Proven competency in data analytics and qualitative aspects of UX research.
  4. Strong commercial acumen with a positive, pragmatic attitude.
  5. Proven ability to implement appropriate quantitative and qualitative research methods effectively.

Customer Service

What will you do?
  1. Ensure adherence to operative procedures for the processing of customer requirements/ customer's consultation, order processing, and resolving customer complaints.
  2. Manage the scheduling of orders and general administration tasks.
  3. Responding promptly to customer inquiries.
  4. Communicating with customers through various channels.
  5. Processing orders, forms, applications, and requests.
We’re looking for someone who...
  1. Experience 1-2 years at least in customer service before
  2. Experience in using Zendesk system or similar customer service system before is a must
  3. Interest in startup dynamic environment
  4. Good communication skill and teamwork , fast learner
  5. Experience as an inside sales before would be an advantage
  6. Willing for a night rotating shift (3pm-12am) and early morning shift (5am-1pm)

Operation

What will you do?
  1. Collaborate with Partner Manager and other Operations Coordinator in other regions to identify and maintain resources needed to establish and provide an effective supply chain.
  2. Establish performance metrics for measurement, comparison, or evaluation of factors affecting the supply chain.
  3. Develop and maintain detailed inventories of materials and supplies located in the company, at sites, and in the factory.
  4. Maintain required quantity of supplies and materials to optimize production.
  5. Analyze current inventories and procedures; suggests improvements to increase efficiency of supply chain and profitability for the company.
  6. Develop policies to increase efficiency throughout the supply chain while ensuring quality and safety; implements subsequent changes to processes.
  7. Identify optimal shipment and transportation routes with attention to consolidation of warehousing and distribution.
  8. Assess the need for material-handling equipment and staffing; makes recommendations to ensure efficient loading, unloading, movement, and storage of materials.
  9. Negotiate prices for raw material and delivery with suppliers, vendors, and/or shipping companies.
  10. Participate as an advisory member of the product development team, providing information and guidance on availability and cost of supplies and materials.
We’re looking for someone who...
  1. Has experiences in supply chain and similar position (min. 2 years).
  2. Is able to communicate in English.
  3. Has good data management skills and familiar with the tools.
  4. Preferably has previous experience in working at a start-up company.
  5. Has good communication skill to maintain relationship with existing vendor and also creating a good experience to partner.

What will you do?
  1. Recap Consultant day-to-day issue.
  2. To assist input consultant data and AC data and administrations.
  3. Assisting in monitoring the daily tasks of consultant.
  4. Backup for AC Maintenance planner and consultant team admin when respite.
We’re looking for someone who...
  1. Undergraduate/Post-graduate degree majoring in Administrations, Business administration, economy.
  2. Minimum commitment of 3 months.
  3. Working policies WFO.

What will you do?
  1. Assist the warehouse team in monitoring stock of goods, distributing from vendor to HQ and from HQ to another city.
  2. Monthly stock-opname recap.
  3. Packing equipment/tools consultant and technicians after training.
  4. Record incoming and outgoing goods and ensure the amount of stock of goods is safe.
We’re looking for someone who...
  1. Undergraduate/Post-graduate degree majoring in Administrations, Business administration, economy.
  2. Minimum commitment of 3 months.
  3. Working policies WFO.